11/13/2023 0 Comments My queue to leave![]() How is it possible that my expected time of arrival to the website changes? However, please note that you have a limited amount of time to access the website once it is your turn. If you get back before your turn, you will get back to your position. You will not lose your place in line if you close your browser or if your phone is in sleep mode. The number of customers allowed on the website at any one time will be adjusted and fine-tuned to provide an optimum customer experience.ĭo I lose my place in line if my mobile phone is in sleep mode? If you have complaints or feedback please provide these to many people will be allowed to make a purchase at one time? I’d like to make a complaint about the new system, who can I complain to? ![]() The Mint does not allow the reservation of stock. Why can’t you reserve the product for the 15 minute buying timeframe? If we permit all customers to access the site at once during times of extreme demand, the load will cause the system to slow and provide a poor experience for all. Websites, similar to physical shops have a limit to their capacity. I just want one of each coin, why do I have to wait to make a purchase? ![]() Placing customers in a queue will ensure you a fast and smooth transaction when you reach the website. However, initially we did not want to make you, our valued customer, feel rushed with your purchase.Īdding this feature will ensure the stability of user experience at periods of extreme demand on the website. The Mint may well reduce the allowed time for a transaction as part of the optimisation process. Why are you allowed 20 minutes for a transaction to be made? Other places allow less than 10 minutes To ensure customers are provided a fair and equal opportunity to purchase our popular products, while increasing security provided by the Mint’s website, we have implemented a queueing system. The Mint has also increased website capacity as part of recent upgrades. Why don’t you just increase the server/bandwidth capacity?
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